BIGDUG, a strong brand of TAKKT Group is seeking motivated individuals to join their team in Gloucester as Technical Sales Adviser to shape the future of work!

Tasks:

Perform enhanced qualification for larger or more complex enquiries
Engage customers on the phone, email and by Teams
Consult with customers and qualify opportunity
Work with Category, suppliers, Logistics and installers to specify the most appropriate solutions and schedule deliveries
Arrange CAD layouts, where appropriate
Arrange site visit for field sales colleagues, where necessary
Register, quote, revise and follow-up customer enquiries
Liaise with Care & Support* colleagues to deliver rapid and excellent customer service *CAD; Customer Services; Quality and Environment; Category; Logistics; Finance
Maintaining CRM in respect of your own opportunities
To deliver excellent customer experience from the start of each sales opportunity to delivery and installation
To coordinate and schedule customers’ orders with the end-user; suppliers; finance; BiGDUG logistics; intermediaries (delivery and installation companies) and Customer Care colleagues.
To identify and convert opportunity to up sell and to cross sell across the BiGDUG product portfolio

Profile:

Collaborative in approach
Sales negotiation skills, ideally with demonstrable experience in B2B direct selling
Experience of Industrial Materials Handling Industry, ideally
Project management skills and ability to work with colleagues in Customer Care, Category and Logistics to coordinate delivery of your customers’ orders.
Facility with CAD (Autocad, Pecon, Sketchup) desirable but not essential
Good working knowledge of Microsoft Office
Excellent organizational and time management skills, for example in:
- Maintenance of customer contacts and following-up opportunity
- Meeting quote deadlines
Able to work under own initiative or part of a team and to tight deadlines
Thorough attention to detail
Flexibility and openness to change
Ability to take initiative

Benefits:

Career and development: Thanks to our membership in the Haniel group, access to a cross-corporate network and individual development programs

Work-Life-Integration: Individually designed flexible and mobile working models
Workplace: Modern company building in a central location with excellent transport connections
Well-being and health: In-house canteen and various offers for health and sports
Sustainability and social responsibility: Sustainability is part of our corporate strategy, which is why we actively promote and reward environmental awareness and social responsibility among our employees
Family service: Whether it is child care, housekeeping, senior care or moving, PME Family Service is there for our employees in every situation

Interested? Then join our team and become part of TAKKT Group, a listed company! We are the leading provider in B2B omnichannel commerce for business equipment and are looking for motivated individuals to shape the future of work with us. With our successful brands like BIGDUG, certeo, Gerdmans, KAISER+KRAFT, ratioform and Runelandhs we work every day on innovative and sustainable solutions and products that make the workday of our customers, and our own, the best it can be. Apply now, become part of our team and shape new worlds of work!